PRIVACY POLICY
Restaurant Digital Menu Application
Effective Date: April 14, 2026 | Last Updated: April 20, 2026
https://digikingsp.com/privacy-policy-digitalmenu

1. Introduction

Welcome to the Privacy Policy of Digiking Service Provider (“we,” “our,” or “us”). This Privacy Policy applies to our Restaurant Digital Menu Application (the “App”) and our associated website located at https://digikingsp.com (the “Website”), collectively referred to as the “Services.”

Our App is a Flutter-based application designed exclusively for use on Android tablets deployed in a kiosk mode inside restaurant environments. The tablets are fixed to restaurant tables and are used to display digital menus and monitor application health — they are not intended for download or personal use by individual consumers on mobile phones.

We are committed to protecting your privacy. This policy explains clearly what data we collect, how we use it, and your rights in relation to it.

🍽️ This app runs in KIOSK MODE on restaurant-owned tablets.
👤 We do NOT collect any personal information from diners or guests.
📊 We only collect device-level diagnostic data for system monitoring.
🔒 No data is sold or shared with third parties for commercial purposes.

2. Scope of This Policy

This Privacy Policy covers:

The Restaurant Tablet Kiosk App (Flutter-based, Android platform)
Our company website at https://digikingsp.com
Any monitoring dashboards or backend systems used to maintain the App

This policy does NOT apply to third-party services, websites, or applications that may be linked from the Services but are not operated by us.

3. About the Application

Our App is a purpose-built, commercial tablet application deployed exclusively by restaurant operators. Key characteristics include:

Kiosk Mode Operation — The App runs in a locked kiosk mode that restricts use to its designated restaurant functions. Users cannot navigate outside the app.
Restaurant-Installed Tablets — Tablets running this App are owned and managed by the restaurant operator, not by diners or general consumers.
Primary Functions — Digital menu display, menu version monitoring, App version monitoring, and device health reporting.
No Consumer Download — This App is not intended for download by individual consumers from the Google Play Store for personal use on personal devices.
No User Accounts — The App does not require or support user login, registration, or account creation by restaurant guests.
This application is intended for enterprise (B2B) use only and is not designed for general public use.

4. Information We Do NOT Collect

We want to be completely transparent: this App does NOT collect any personal information from restaurant guests or diners. Specifically, we do not collect:

Names or personal identifiers
Phone numbers
Email addresses
Contact lists or address book data
Photos, camera access, or media files
Physical location (GPS or network-based)
Biometric data of any kind
Payment or financial information
Browsing history or search history
Cookies or personal tracking identifiers

There is NO tracking of individual users or diners within the App.

5. Information We DO Collect

To ensure reliable operation, performance, and maintenance of the restaurant tablet systems, we collect the following device-level technical and configuration information. This data is associated with individual restaurant tablets (not with individual people):

Data Type	Purpose	Shared With
Device Model	Identify hardware type for compatibility	Internal use only
Device ID / Identifier	Uniquely identify each restaurant tablet	Internal use only
OS Version	Ensure compatibility; trigger updates	Internal use only
App Version	Track deployment versions per tablet	Internal use only
Network Status	Monitor connectivity health of tablet	Internal use only
Performance Logs	Detect slowdowns; improve performance	Internal use only
Crash Reports	Diagnose and resolve application errors	Internal use only
Menu Version	Verify menus are current and synced	Internal use only
Device Name	Identify device for support & monitoring	Internal use only
Screen Resolution	Optimize UI layout for tablet display	Internal use only
Device Orientation	Ensure proper UI rendering (portrait/landscape)	Internal use only
Kiosk Mode Status	Verify device is locked in kiosk mode	Internal use only

All data collected relates to device and application health — not to any individual person interacting with the tablet.

6. How We Use the Information Collected

The device-level data we collect is used exclusively for the following operational purposes:

Device Monitoring — Track the operational status of restaurant-deployed tablets in real time.
Troubleshooting — Investigate and resolve technical issues reported by restaurant operators or detected automatically.
App Performance Improvement — Analyse performance logs and crash reports to enhance stability and speed of future versions.
System Maintenance — Ensure each tablet is running the correct version of the app and the most current menu content.
Network Health Checks — Verify that tablets have reliable internet connectivity for syncing menus and sending status reports.

We do not use the collected data for advertising, profiling, marketing, or any purpose unrelated to operating and maintaining the restaurant tablet system.

7. Data Sharing and Disclosure

We do NOT sell, rent, trade, or share collected device data with any third party for commercial purposes. Data is used solely for internal operations.

We may disclose data only in the following limited circumstances:

Legal Obligation — If required by law, court order, or governmental authority.
Protection of Rights — To protect the rights, property, or safety of our company, restaurant operators, or the public.
Business Transfer — In the event of a merger, acquisition, or sale of assets, where the privacy policy will continue to govern the data.

We do NOT share device data with advertising networks, analytics providers for commercial profiling, or any external third parties for business purposes.

8. Third-Party Services

Our Services may interact with the following third-party platforms, each governed by their own privacy policies:

Google Play Store — The App is distributed via Google Play. Google may collect certain information in connection with the distribution and download of the App. Please refer to Google’s Privacy Policy at https://policies.google.com/privacy.
Firebase / Google Crashlytics — We may use Firebase services for crash reporting and performance monitoring. Data shared is device-level technical data only. See https://firebase.google.com/support/privacy.

We encourage you to review the privacy policies of any third-party services you interact with through our platform.

9. Data Storage and Security

We implement appropriate technical and organisational measures to protect device data from unauthorised access, disclosure, alteration, or destruction. Measures include:

Access Controls — Access to collected data is restricted to authorised technical personnel only.
Secure Servers — Device data is stored on secured servers with access logging and monitoring.
Data Minimisation — We collect only the minimum data necessary for the stated operational purposes.
Encryption in Transit — All data transmitted between restaurant tablets and our servers is encrypted in transit using TLS (HTTPS).

While we take all reasonable precautions, no system is completely secure. We will notify affected parties in the event of a data breach as required by applicable law.

10. Data Retention

Our digital menu is designed solely to display menu information and does not process orders or require customers to provide personal information.

No Personal Data Collection: We do not collect or store personal data such as names, contact details, or payment information through the digital menu.
Basic Usage Data: Limited non-identifiable technical data (such as device type, browser, or general usage statistics) may be collected automatically to ensure the menu functions properly and to improve user experience. This data does not identify individual users.
Retention Period: Any non-identifiable usage data is retained only for as long as necessary for technical maintenance, analytics, and service improvement purposes.
Data Deletion: Since no personal data is collected, there is no user-specific data to delete. Any aggregated or technical data is periodically deleted or anonymized in accordance with standard practices.

If this functionality changes in the future (for example, if ordering or reservations are added), this policy will be updated accordingly.

11. Children’s Privacy

Our App is a commercial B2B tool deployed by restaurant businesses on their own devices. It is not directed toward children under the age of 13 (or the applicable age of digital consent in your jurisdiction).

The App does not collect any personal information from any person, including children. Since restaurant tablets are stationary kiosk devices — not personal consumer devices — we do not expect children to interact with the App independently.

If you believe that a child has somehow submitted personal information through our Website, please contact us immediately at contact@digikingsp.com and we will take steps to remove such information.

12. Your Rights

Although this App does not collect personal data from individual restaurant guests, we respect applicable privacy rights. Depending on your jurisdiction, the following may apply:

Right to Access — Request information about what data (if any) we hold about your device or company.
Right to Correction — Request correction of inaccurate data.
Right to Deletion — Request deletion of data we hold, subject to legal retention obligations.
Right to Objection — Object to certain processing activities.

For restaurant operators or businesses wishing to exercise these rights, please contact us at contact@digikingsp.com. We will respond within 30 days.

13. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information. This section describes those rights and how to exercise them.

13.1 What the CCPA Covers

The CCPA applies to personal information collected from California residents. As described in this policy, our App is a B2B kiosk tool and does not collect personal information from individual restaurant guests. However, we may collect limited business contact information from restaurant operators or their representatives (such as a business email or name provided for support or service purposes).

13.2 Your California Privacy Rights

As a California resident, you have the following rights under the CCPA:

Right to Know — You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete — You have the right to request deletion of personal information we have collected from you, subject to certain exceptions permitted by law.
Right to Opt-Out of Sale — We do NOT sell personal information to third parties. You therefore do not need to opt out — there is nothing to opt out of.
Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights. We will not deny services, charge different prices, or provide a different level of service because you exercised a privacy right.
Right to Correct — You have the right to request correction of inaccurate personal information we hold about you.

13.3 How to Submit a CCPA Request

To exercise any of the rights above, please contact us using the following methods:

Email: contact@digikingsp.com (Subject line: “CCPA Privacy Request”)
Website: https://digikingsp.com/privacy-policy

We will respond to verifiable consumer requests within 45 days as required by the CCPA. If we need more time (up to 90 days total), we will inform you of the reason and extension in writing.

13.4 Shine the Light Law (California Civil Code § 1798.83)

California residents may also request information about disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for direct marketing purposes, so no such disclosure has occurred.

🇺🇸 CCPA Summary for This App:
• We do NOT sell personal data — ever.
• We do NOT share personal data for advertising or marketing.
• Device diagnostic data collected is not personal information under CCPA.
• California residents may contact us at contact@digikingsp.com for any requests.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will:

Update the “Last Updated” date at the top of this policy.
Post the revised policy at https://digikingsp.com/privacy-policy.
Notify restaurant operators via email or the management dashboard (for significant changes).

We encourage you to review this policy periodically. Continued use of the Services after any changes constitutes acceptance of the revised policy.

Privacy Policy – Digital Menu