Effective Date: April 15, 2026
1. INTRODUCTION AND ACCEPTANCE
Welcome to Howazt Feedback Manager (“we,” “us,” “our”), a platform operated by DigiKing Service Provider, the Data Controller responsible for the processing of personal data
These Terms of Service (“Terms”) govern your access to and use of the Howazt admin web application, including all features, services, and functionalities (collectively, the “Service”).
By accessing or using the Service, you (“you,” “your,” “User”) agree to be bound by these Terms.
If you are accessing or using the Service on behalf of an organization or entity, you represent and warrant that you have the authority to bind such organization to these Terms. In such cases, “you” refers to both you and the organization.
If you do not agree to these Terms, you may not use the Service.
2. DESCRIPTION OF SERVICE
Howazt Feedback Manager is an event feedback management and social media amplification platform that enables event organizers to:
- Create and manage events (details, locations, dates, QR codes)
- Collect attendee feedback (text, video, audio, star ratings)
- Review, approve, or reject feedback
- Automatically compile highlight videos
- Publish content to social media (Facebook, Instagram, YouTube)
- Track engagement analytics (views, likes, shares, reach, comments)
- Manage social media integrations via OAuth
The Service is accessed via a secure web dashboard using Google OAuth 2.0 authentication.
3. USER ACCOUNTS AND AUTHENTICATION
3.1 Account Eligibility
You must be at least 18 years old to use the Service.
3.2 Authentication Method
- Uses Google OAuth 2.0
- Requires a valid Google account
- Collects name and email for account creation
3.3 Account Responsibility
You are responsible for:
- Maintaining account security
- All activity under your account
- Reporting unauthorized access immediately
3.4 Account Verification
We may verify your account and reserve the right to suspend or terminate accounts at our discretion.
4. USER OBLIGATIONS AND PROHIBITED CONDUCT
4.1 Legal Compliance
You must comply with:
- Data protection laws (GDPR, CCPA, etc.)
- Intellectual property laws
- Social media platform policies
- Consent requirements
4.2 Content Responsibility
You are responsible for all content you:
- Submit
- Approve
- Publish
You must ensure:
- Proper consent is obtained
- No legal rights are violated
- Content is lawful and accurate
4.3 Prohibited Uses
You may NOT:
- Collect data without consent
- Upload illegal or harmful content
- Reverse-engineer the Service
- Send spam
- Access systems without authorization
- Manipulate workflows
- Violate API policies
- Collect sensitive personal data
- Impersonate others
Upload or process sensitive personal data (such as health information, financial data, government identifiers, or biometric data)
4.4 Social Media API Compliance
You must:
- Use only authorized accounts
- Follow API rules
- Protect OAuth tokens
- Not manipulate engagement
5. INTELLECTUAL PROPERTY RIGHTS
5.1 Your Content
You retain ownership of your content.
You grant Howazt Feedback Manager a license to:
- Store
- Process
- Display
For social media publishing, you allow:
- Formatting and optimization
- Caption generation
- API submission
5.2 Service Ownership
All platform components belong to DigiKing Service Provider and are legally protected.
5.3 Generated Videos
Generated videos combine your content and Howazt Feedback Manager templates.
You may use them freely if proper rights are obtained.
6. PRIVACY AND DATA PROTECTION
Refer to our Privacy Policy for full details.
6.1 Data Collected
- Personal info (name, email)
- Event data
- Feedback (text, video, audio)
- Media files
- Social media tokens
- Analytics data
6.2 Your Responsibilities
You must:
- Inform users about data usage
- Obtain consent
- Provide data rights
- Follow applicable laws
6.3 Data Security
We use:
- HTTPS encryption
- OAuth authentication
- Secure storage
- Cloudflare R2 storage
- Security assessments
No system is 100% secure.
6.4 Data Sharing
We may share data with:
- Social media platforms (for publishing content as directed by you)
- Cloud infrastructure providers (for secure storage and processing)
- Analytics tools (only for aggregated, non-personal insights)
- Legal authorities where required by law
We do NOT sell personal data.
7. THIRD-PARTY INTEGRATIONS AND APIs
7.1 Platform Responsibility
Third-party platforms:
- Are independent
- May change APIs
- May remove content
7.2 API Permissions
Facebook:
- pages_show_list
- pages_manage_posts
- pages_read_engagement
Instagram:
- instagram_basic
- instagram_content_publish
YouTube:
- youtube.upload
- youtube.readonly
7.3 Token Security
Tokens are securely stored and can be revoked anytime.
8. FEES AND PAYMENT
8.1 Current Pricing
Free during development phase.
8.2 Future Pricing
We may introduce fees with:
- 30-day notice
- Clear pricing
- Option to cancel
8.3 Refunds
All payments are non-refundable unless required by law.
9. CONTENT MODERATION WORKFLOW
- Submission: Feedback submitted via QR
- Review: Admin approves/rejects
- Generation: Videos created from approved feedback
- Publishing: Content posted to social platforms
- Removal: Content can be unpublished
You are responsible for moderation. All feedback submitted by attendees undergoes admin review BEFORE publishing. Content is not published automatically. However, if harmful content is inadvertently published:
You must unpublish it immediately
Notify us at contact@digikingsp.com
Howazt Feedback Manager bears no liability for content published without proper review by the Customer
We reserve the right to suspend accounts publishing harmful content.
10. TERM AND TERMINATION
10.1 Term
Valid while you use the Service.
10.2 Termination by You
You may stop usage anytime.
10.3 Termination by Us
We may suspend or terminate access if:
- Terms are violated
- Security risk is detected
- Illegal activity occurs
10.4 Effects
- Access removed
- Data may be deleted
- External content remains
10.5 Data Retention
Data is permanently deleted (hard delete) upon account disconnection or deletion requests, in accordance with our Privacy Policy.
Limited non-personal system logs may be retained for security or legal compliance purposes, which do not contain identifiable user data.
11. LIMITATION OF LIABILITY
We are not liable for:
- Data loss
- Revenue loss
- Service interruptions
- Platform changes
Maximum liability:
- $100 USD OR
- Amount paid in last 12 months
12. DISCLAIMER OF WARRANTIES
Service is provided “AS IS” with no guarantees.
We do not guarantee:
- Uptime
- Accuracy
- Error-free operation
- Security
- Platform compatibility
The Service may be subject to interruptions, delays, or limitations due to third-party platform dependencies (e.g., Meta, YouTube APIs).
13. INDEMNIFICATION
You agree to protect Howazt Feedback Manager from claims arising from:
- Your usage
- Legal violations
- Lack of consent
- IP infringement
14. THIRD-PARTY LINKS
We are not responsible for external websites or services.
15. DISPUTE RESOLUTION
15.1 Governing Law
Laws of India apply.
15.2 Jurisdiction
Courts in India have authority.
15.3 Informal Resolution
Contact: contact@digikingsp.com
16. AMENDMENTS
We may update Terms with:
- Email notice
- Platform notification
Continued use = acceptance.
17. MISCELLANEOUS
17.1 Entire Agreement
This is the full agreement.
17.2 Severability
Invalid parts do not affect others.
17.3 No Waiver
Rights are not waived by inaction.
17.4 Assignment
We may transfer Terms; you may not.
17.5 Force Majeure
We are not liable for uncontrollable events.
17.6 Relationship
No partnership or employment is created.
18. CONTACT INFORMATION
- Email: contact@digikingsp.com
- Company: DigiKing Service Provider
BY USING HOWAZT FEEDBACK MANAGER, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS.